April 3, 2003
Reliance Auto Body & Paint
Attention: Tracy
90 Pullman Way
San Jose, CA 95111
Dear Tracy,
Recently my automobile was in an accident. I wanted to
take it to a place that I can trust and that will not play any
games with me. I searched and searched for a place that
did sound like they had a name like "Bring your car here
and get JACKED."
My family had referred me to your place. The first time
I called your personal made me feel comfortable. I had a lot of
questions regarding my situation and, Tracy; you did not
hesitate or beat around the bush to answer my
questions, I informed you of all the trouble I was
having in this regard and you were more than helpful and
understanding.
When you were done with my car, it looked FANTASTIC! Not only did you fix my car but you cleaned it inside and
out. I was finally able to get my car out of Reliance Auto
Body; it was like new! Reliance Auto Body did a
extraordinary JOB!!!
Now it is my turn to return the favor and go that extra
mile. Thanking, not only for fixing my vehicle but going
that extra step with EXCELLENT customer service. Now days
it is hard to find super customer service in your Auto Body
& Paint field.
I would like to take this opportunity to formally thank
Reliance Auto Body & Paint Shop is genuine and I would refer
them to everyone.
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